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FAQs.
What is Dello+?
Dello+ is an open ecosystem for healthcare practitioners to exchange patient contact and clinical data seamlessly using a suite of mobile applications for doctors, diagnostic labs, and hospitals to improve patient care continuity.
What are the key benefits ?
| – It’s a network of healthcare service providers to exchange patient contact and clinical data. |
| – Minimal change to your current process and requires very little self-training. |
| – No new investments in IT infrastructure (computer, printer, internet access). |
| – Broadcast to your patients on specific products and services. |
| – Stay connected with your patients, always and improve retention. |
How does Dello+ ensure data security?
Patient data is secured at different levels, both in rest and transit. The practitioners will use OTPs, and PIN on their mobile phones to limit access while the app supports role based access of patient information. Additionally, patient data access is restricted depending on the needs of individual or group clinics, hospital administrators, visiting consultants, lab technicians, admin staff, etc. Further, SSL, HIPAA, FHIR4, etc., are adopted to comply with international standards.
Why do I need the app?
Many tangible and intangible benefits like below.
– full access to patient contact/clinical data anywhere anytime
– track patient referrals sent to doctors, labs and hospitals
– issue/view patient appointments for in-clinic and teleconsults, anytime
– stay connected with patients anonymously (phone number invisible)
– no patient ratings, no free phone consults, etc
Dello+ for Doctors
Allows a doctor and/or staff (receptionist or nurse) to digitize the paper based medical records to securely share during patient referrals with another doctor, a lab or a hospital. In addition, Dello+ for Doctor supports practice functions like patient registration, appointments handling, payment tracking and many more features.
Many tangible and intangible benefits like below.
– full access to patient contact/clinical data anywhere anytime
– track patient referrals sent to doctors, labs and hospitals
– issue/view patient appointments for in-clinic and teleconsults, anytime
– stay connected with patients anonymously (phone number invisible)
– no patient ratings, no free phone consults, etc
Search for the Dello+ for Doctor app on PlayStore or AppStore to download.
Dello+ for Labs
Sends a notification to the lab when a patient is referred by a doctor. Further, allows the lab to send the patient lab test results back to the referring doctor, digitally.
Many tangible and intangible benefits like below.
– patient lead generation to the lab (reduce losing patients to other labs)– actively engage patients to improve experience
– issue appointments for specific tests or sample collection
– upload patient lab test results to referring doctors and patients
– track referring doctors, their patients and lab test results
Search for the Dello+ for Lab app on PlayStore or AppStore to download.
Dello+ for Hospitals
Sends a notification to the hospital when a patient is referred by a doctor. Further, allows the hospital doctor to send patient progress notes to the referring doctor, digitally.
Many tangible and intangible benefits like below.
– patient lead generation to the hospital (minimise patient leakage)– actively engage patients to improve experience
– issue appointments for a doctor or offer transport service
– upload patient progress notes back to referring doctors
– track referring doctors and their patients
Search for the Dello+ for Hospital app on PlayStore or AppStore to download.
Dello+
Allows a patient to connect with one or more doctors for the patient and family. Furter, the patient can chat with a doctor to seek appointments, pay for it and exchange medical records.
– stay connected with one or more doctors
– chat with a doctor for an in-clinic or teleconsultation appointments
– setup group profile in the app to seek appointments for other members
– exchange medical records with doctors and make consultations effective
– recommend your favourite doctors with family and friends
Scan QR code on an ecard received via a doctor, friend or at a clinic.
Search for the Dello+ app on PlayStore or AppStore to download.
